Foxgard Fingerprint Door Lock WiFi Gateway for Smart Home Control

Product Description: Foxgard FG2 Gateway - Control Your Smart Lock Anytime, Anywhere with Your Smartphone

Discover the Features of the Foxgard FG2 Tuya Bluetooth Gateway

The Foxgard FG2 Gateway transforms how you manage your smart lock, allowing you to unlock your door from virtually anywhere using your smartphone. Here’s an overview of its features:

Remote Control from Anywhere
Pair the Foxgard Tuya Bluetooth Gateway with your lock to gain full control, enabling you to unlock your door remotely via your phone, no matter where you are.

Voice Control with Alexa
Connect the Foxgard Tuya Bluetooth WiFi Gateway to Alexa for easy voice commands. Just speak to unlock your door, adding an extra layer of convenience to your home security.

Unlock Record Viewing
By integrating with the Foxgard Tuya Bluetooth hub, you can access a comprehensive log of who unlocked the door and when, directly from the app. This feature helps keep track of your home access.

Voice Control with Google Assistant
With the Foxgard Tuya WiFi bridge, you can also utilize Google Assistant to unlock your door via simple voice commands, ensuring modern convenience.

Important Pre-Purchase Reminders:

1. Compatibility: Verify that your devices are compatible with the Tuya Bluetooth gateway. The gateway only supports devices that are compliant with the Tuya Smart App or Smart Life App.

2. Bluetooth Range: Keep in mind that the effective Bluetooth range between the gateway and Tuya devices can be affected by physical barriers like walls and other electronic devices. When positioning your devices, consider these factors carefully.

3. Firmware Updates: Regularly check for firmware updates for both the gateway and connected devices via the Tuya Smart App or Smart Life App. This will ensure optimal compatibility and performance.

4. Power Supply: Make sure the Tuya Bluetooth gateway is powered correctly using the provided cable.

5. Router Settings: Some routers may have specific settings that could impact the gateway's connectivity. It’s advisable to check your router to confirm its compatibility with the gateway requirements.

Troubleshooting Connection Issues:

1. Resetting Devices: If you are encountering persistent connection problems, attempt resetting both the Tuya Bluetooth gateway and the associated devices. Refer to the user manual for specific reset instructions.

2. Network Interference: Devices operating on the 2.4 GHz Wi-Fi band might cause interference. Identify and minimize any sources of such interference near the gateway.

3. Firewall and Security Software: Ensure that your smartphone’s firewall or security settings are not blocking the connection between the Tuya Bluetooth gateway and your devices.

4. Bluetooth Permissions: Confirm that the Tuya Smart App or Smart Life App has the necessary permissions to access Bluetooth on your smartphone. Adjust your smartphone settings if necessary.

5. Router Reboot: If previous steps fail, try rebooting your router and reattempting the connection with the Tuya Bluetooth gateway.

6. Customer Support: If issues persist despite following all troubleshooting steps, do not hesitate to contact our customer support. Provide detailed information about your issue, and we will assist you in resolving it.

Setup Made Easy: Setup is a breeze and can be completed in just two minutes. Ensure the gateway is linked to a 2.4GHz Wi-Fi network, as it will not work with a 5GHz network. Maintain a proximity of no more than 32 feet (10 meters) to your lock for optimal performance.

Quality Assurance: Our package includes a Gateway, Type-C USB Cable, and User Manual (please note that a power adapter is not included). Enjoy a 12-month quality assurance and 24-hour online support. For any inquiries, reach out and we'll be happy to assist you!

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